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Thursday 02 September, 2010
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15mm Field Of Glory Battlegroups 
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Home » Browse » FAQ
FAQ

  1. What is this site?
  2. Is this site secure?
  3. What currency are prices in?
  4. What payment options do you accept?
  5. Are these lead miniatures?
  6. How are orders delivered?
  7. And how long to arrive?
  8. What do the scales mean?
  9. Can I use the pictures from this website for my own personal or buisness use?
  10. Do you take international orders?
  11. Do you accept returns?

  • What is this site?
    This is the Old Glory website. This site caters to lead table-top miniatures gaming. Here you can find out information and purchase online Old Glory's products, including miniatures and rules sets, as well as the ranges of manufacturers Old Glory is licenced to produce or distribute.

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  • Is this site secure?
    This web site is secured using a Equifax Secure Global eBuisness Ca-1 certificate. This ensures that all information you send to us via the World Wide Web will be encrypted. Please click on the Geotrust Authentic Site Seal which will verify the validity of our Equifax Certificate, and our commitment to your security.


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  • What currency are prices in?
    By default, prices are shown in US DOLLARS. You can change the currency in which prices are shown via the drop down box on the left of each page. Please note that prices in currencies other than USD are indicative only - prices may vary slightly between placing your order and the charge being placed on your credit card. All orders are charged in US Dollars.

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  • What payment options do you accept?
    Visa Mastercard Discover Paypal

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  • Are these lead miniatures?
    Yes. Please note the following warning:
    These models contain LEAD which may be HARMFUL if chewed or swallowed. They are NOT toys and are NOT RECOMMENDED for young children.


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  • How are orders delivered?
    All orders are dispatched using United States Postal Service. US orders are shipped at the standard rate, all overseas orders are shipped by Priority Mail International (Regular air mail no longer is available via the USPS), unless requested. All figures are supplied unpainted and unassembled. Some are shown in their finished state for purposes of advertising. Our shopping cart calculates international postage on a flat rate according to the rates charged by the USPS.

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  • And how long to arrive?
    North America: 5 - 7 days. Rest of the world: 10 - 14 days. Please keep in mind there may be delays with weather, holidays or trade show (July) activity.

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  • What do the scales mean?
    For those customers unfamiliar with toy soldier terminology, 28mm, 15mm, and 10mm refer to the actual height of a model figure, on foot and standing upright (measured from about the figure's eye level to the top of the figure's base). The scales are not exact, but 10mm equates to approximately 1:200 scale, 15mm to approx. 1:100 scale, and 28mm is roughly 1:60. Other scales in this catalogue include 2mm = ~1:900, 6mm = ~1:300, 20mm = ~1:85 and 25mm = ~ 1:72.

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  • Can I use the pictures from this website for my own personal or buisness use?
    Please contact us before pictures are taken from the site in order to avoid any legal issues. It is a violation of the US Federal copyright law to download or save pictures from a website.

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  • Do you take international orders?
    We kindly fill and ship international orders all of the time. Shipping costs are calcualted by weight and the shipping charges that are on the order will be lower than calculated. We do not charge international taxes (VAT), so please check with your local import office for any information needed before shipping. Sorry, but we are not responsible for any import taxes on orders into your native country.

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  • Do you accept returns?
    Yes, we will accept returns within 30 days of the original purchase. Items must be returned in resaleable condition and in original packaging. We reserve the right to charge a 20%restocking fee if items are damaged or unsaleable upon reciept. Refund will be less shipping and handling.

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